Can I choose a specific time of day to take a delivery?
Unfortunately, our carriers are unable to delivery at specific times of the day. Our carriers are unable to call ahead of time for delivery.
How much do I need to spend to qualify for free delivery?
To quality for free delivery on your order, it would be required to spend more than £100. Free deliveries only apply to orders which are placed online and are not applicable for orders over the phone or email orders.
I have requested a refund, how long will it take before I receive money back to my account?
Once your refund has been processed, please allow up to 5 working days for the money to show in your account.
I no longer wish to receive marketing information. what should I do?
Please contact us if you wish to opt out of marketing information, and we will update your contacting preferences.
Raise a complaint about our service