Returning an order

We understand that on occasion you may need to return your order.

To return your order, item(s) should be unused and in the original packaging and reported to us within 14 days of delivery to enable us to provide you with a replacement, credit note or refund.

To initiate a return, please contact us with your order/invoice number and the item(s) you wish to return where we will confirm if a restocking fee applies.

You may use this returns form to initiate the return.

Once this form has been complete you will receive a call or an email within 24 hours from one of our lovely advisors to go through the next steps!

Click on the link below, or select download to view our terms and conditions for sale here at TTS.