Facing application issues?
You’re in the right place! See below a list of products which use downloadable applications, any issues that are known are here with solutions included
If the issue you are experiencing is not here, please reach out using the contact form located at the bottom of the page.

There are currently no known issues with the application associated with the Bee-Bot. Please let us know of any issues using the form presented at the bottom of the page.

Problem
I cannot connect to the robotvia the app.
Solution
Please ensure that permission is granted for the app to use Bluetooth and Location services. It is also important for the app to make the connection so if a connection has been made in tablet settings, please unpair the robot and head to the app to establish a Bluetooth connection.

Problem
I cannot connect to the robotvia the app.
Solution
Please ensure that permission is granted for the app to use Bluetooth and Location services. It is also important for the app to make the connection so if a connection has been made in tablet settings, please unpair the robot and head to the app to establish a Bluetooth connection.
Problem
I cannot download the app on the latest Android operating system.
Solution
Blue’s Blocs can now be found in the main ‘Blue-Bot’ app which is available on all new Android operating systems.

Problem
I cannot connect to the robot via the app.
Solution
Please ensure that permission is granted for the app to use Bluetooth and Location services. It is also important for the app to make the connection so if a connection has been made in tablet settings, please unpair the robot and head to the app to establish a Bluetooth connection.

Problem
I cannot connect to the robot via the app.
Solution
Please ensure that permission is granted for the app to use Bluetooth and Location services. It is also important for the app to make the connection so if a connection has been made in tablet settings, please unpair the robot and head to the app to establish a Bluetooth connection.
Problem
I cannot download the app on the latest Android operating system.
Solution
This is a known issue that we are providing an updated version for coming soon.
Problem
I cannot download the app onto my phone.
Solution
The Loti-Bot app has been developed for tablets only.
Problem
The simulator in the Loti-Bot app is not following the code correctly.
Solution
This is a known issue affecting a small number of devices which we have an update to fix coming soon.

Problem
I cannot download the app onto my iPhone.
Solution
The Oti-Bot app has been developed for tablets only.
Problem
I cannot download the app on the latest Android operating system.
Solution
This is a known issue that we are providing an updated version for coming soon.

Problem
I cannot connect to the datalogger.
Solution
Please ensure that permission is granted for the app to use Bluetooth and Location services. It is also important for the app to make the connection so if a connection has been made in tablet settings, please unpair the datalogger and head to the app to establish a Bluetooth connection.

There are currently no known issues with the application associated with the Bluetooth Datalogger. Please let us know of any issues using the form presented at the bottom of the page.

There are currently no known issues with the application associated with the Easi-Scope. Please let us know of any issues using the form presented at the bottom of the page.
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