Complaints Policy

At TTS we work hard to ensure that our service and products are best in class and market leading however we know that we do not always get it right.  We take all complaints and feedback seriously and if for whatever reason you have not been completely satisfied with the service you have received we have a formal complaints procedure to ensure that we have the opportunity to address your issues as quickly and effectively as possible, your feedback provides us with a great opportunity to resolve issues that you have and help us improve service to all our customers.
 
If you do wish to make a complaint, please contact our Customer Experience Director directly either by: